Liberty Guard AV Privacy Policy

Liberty Guard AV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our site, use our services related to Endpoint Protection, Network Security Monitoring, Threat Detection and Response, Cloud Security Solutions, Data Loss Prevention, Incident Response Planning, Security Awareness Training, and Vulnerability Assessments, or otherwise interact with us.

1. Information We Collect

We collect various types of information in connection with the services we provide:

• Information You Provide to Us: This includes personal data you voluntarily provide when you fill out forms on our site, request information about our services, register for an event, subscribe to newsletters, or communicate with us directly. This data may include your name, company name, job title, email address, phone number, and physical business address.
• Information We Collect Automatically: When you access or use our online platform, we may automatically collect certain information about your device and usage. This includes IP address, browser type and settings, operating system, referring URLs, device identifiers, and information about your interaction with our site (e.g., pages visited, time spent on pages, clickstream data). We use cookies and similar technologies for this collection.
• Information from Third Parties: We may receive information about you from third-party sources, such as business partners, analytics providers, and public databases, in connection with our services, ensuring lawful and ethical data acquisition.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide, operate, maintain, and improve our services, including Endpoint Protection, Network Security Monitoring, and Cloud Security Solutions.
• To respond to your inquiries, provide customer support, and fulfill your requests.
• To send you administrative information, such as updates to our terms, conditions, and policies.
• To send you marketing and promotional communications that may be of interest to you, based on your preferences.
• To analyze how users interact with our site and services to enhance functionality and user experience.
• To detect, prevent, and address technical issues, security incidents, and fraudulent activities, aligning with our Threat Detection and Response capabilities.
• To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, data analysis, email delivery, customer support). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, corporate reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Liberty Guard AV, (iii) act in urgent circumstances to protect the personal safety of users of our services or the public, or (iv) protect against legal liability.
• With Your Consent: We may share your information with any other third party with your explicit consent.

4. Data Security

We implement robust technical and organizational security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures are continuously reviewed and updated based on industry best practices and our comprehensive Incident Response Planning. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your information for the purposes set out in this Privacy Policy, we will delete or anonymize it in accordance with applicable laws and our Data Loss Prevention policies.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request restriction of the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Liberty Guard AV
4502 Redwood Creek Drive, Suite 700
San Jose, California, 95110
USA